Contévanou

Watch and Jewelry Atelier

Comptoine exhibits and sells authentic mechanical watches from around the world, watches with pop and original designs, and jewelry collections by up-and-coming designers.

We have music playing in the store, allowing you to relax and enjoy the various artworks. We also repair antique watches and replace batteries. Please enjoy a relaxing time in our small atelier in the city center.

Major brands handled

Watch Collection

Event Information

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腕時計修理

Watch and jewelry mystery

Comptoine uses a vast amount of accumulated technology over the years and various techniques and databases to bring watches and jewelry from antiques to modern items back to life. Try turning on the light in your jewelry box. A mysterious world awaits you.

Czapek

Manufacture Collection

We have a selection of precious items that have been specially ordered from independent watchmakers' workshops. We also have rarer collections that are only available in our store.
You can see the rare collection that we have put together for watch collectors at our authorized dealer, Comptoine. Please feel free to come and visit us.

We do not choose by brand. We do not choose by brand, manufacturer, ideology, politics or religion. We offer beauty without names or phenomena, recognizable by the ego of the present ongoing phenomenon.
"Fire Here Ashes" Take a look into the infinite horizon of time.
Neither beauty nor function, neither ideology nor religion. Welcome to the museum of every single drop of water from the past.

Take your time and choose carefully

At Comptoine, we strive to provide the leisurely viewing of watches and jewelry that is unique to a street-front store. All of our staff always strive to allow customers to spend several hours looking at watches and jewelry. Comptoine's goal is to become an "archive device to pass on philosophy, art, nature, and technology to the next generation" and to disseminate local culture. As a library of watches and jewelry, we will continue to strive to disseminate culture.

LINE

Contact form

Feel free to ask us any questions via LINE. Simply scan the QR code with your smartphone and we will assist you. Comptoine staff will provide you with detailed explanations. We make it a point to contact customers by message only, from how to use the watch to inquiring about stock.

コントワーヌ景色

CONTÉVANOU'S PHILOSOPHY

Comptoine exhibits and sells authentic mechanical watches from all over the world, watches with pop and original designs, and jewelry collections by up-and-coming designers. The store is designed so that customers can relax and enjoy the various works while listening to music. We also repair antique watches and replace batteries. Please enjoy a relaxing time in our small atelier in the heart of the city.

腕時計電池交換

Instant watch battery replacement and size adjustment

Comptoine, the official distributor, has always gone back to the roots of a watch store and offers same-day battery replacement for watches. Leaving your watch stopped with a dead battery can cause it to break down. We recommend that you take action as soon as possible. We offer battery replacement for a variety of watches, including Cartier, Omega, Bvlgari, Seiko, Citizen, and no-brand watches.

Services as an authorized dealer

There are many benefits to purchasing watches and jewelry from an authorized dealer. We offer comprehensive after-sales service for those who want to enjoy their watch for a long time and those who want a watch of guaranteed quality. We look forward to your visit to see our unique collection in store. In response to the voices of customers who find it difficult to schedule a visit to our store, we are expanding our sales service.

How to use our foreign trade services

50 years of repair techniques

Comptoine has been honing its watch and jewelry repair techniques for 50 years, based in Western Tokyo. We will continue to pass on the techniques we have cultivated over the years to the next generation as a database. Please feel free to contact Comptoine for any watch or jewelry repair needs.

Service Details

NEWS

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Custom-made strap production

The production of custom-made straps begins with a thorough discussion with the customer. We first check the actual watch for which the custom strap is being made, and then ask detailed questions about the three-dimensional shape that matches the shape of the watch, as well as the various materials available, in order to create the customer's ideal. Once the strap is completed, we make a final check and deliver it to the customer.

Free service from authorized stores

Watches and accessories purchased at Comptoine are covered by the manufacturer's warranty and the free service provided by Comptoine, an authorized retailer. Please bring your watch and our membership card. Please consult with our sales staff for details.

Free Services

Proud to be an authorized dealer

There are many identical watches and jewelry products all over the world, but each one has slight differences. Even the movement and stone cut are different.

Therefore, we are proud to be able to deliver the best product just for you as an authorized dealer. We will make our best effort to deliver your favorite product to you after carefully maintaining it so that it can be used for many years, and we will do our utmost to serve you and meet your needs.

Consideration for the natural environment

SERVICE

  • Free gift wrapping

    We will carefully and wholeheartedly wrap any wristwatches purchased in store on the spot. Gift items will be carefully wrapped according to the customer's needs. Please feel free to contact us. *Price tags will be cut off from products that you specify for gift wrapping. This is a small courtesy and service that will make the recipient happy without revealing the price. Please feel free to use this service.

  • After-sales service

    In order to provide a satisfactory after-sales service after purchase, we always talk to customers about their hobbies and watches. We also clean bracelets and demagnetize watches for free. We also have timegraphers available. Anyone can use our services, so please feel free to contact us.

  • 48-month interest-free shopping loan

    For customers who make a purchase, we will offer free interest and fees for up to 48 installments on a shopping loan for a limited time only. We will pay the interest incurred. This applies to everyone, including those who visit our store and those who have seen our store on the web. Please invite your family and friends to come and visit us.

  • Circulation Program

    Be environmentally friendly with our recycling program. We also offer appraisals and purchases. This is a system where you put your watch up for sale, use the purchase price as a down payment, and pay the difference to purchase a new watch. These products are restored by us and used for world peace through charity auctions and collectors around the world. Please do not only purchase, but also use this as a bridge to come into contact with coexistence with nature. As the appraisal is entrusted to an external professional appraisal system, the payment will be transferred several days later. Thank you for your understanding.

  • Repair Program

    We are professionals in watches and jewelry. We may be able to repair watches and jewelry that other stores have refused to repair. Please let us assess whether we can repair it. Of course, we will demagnetize and adjust the straps of products purchased at our store free of charge. Let us adjust your watch or jewelry to fit your wrist according to the season. The products we handle are genuine products. We adjust the products we sell to meet the standards of each manufacturer. Please feel free to contact us.

  • Delivery Service

    I want to use the watch I bought at our store at home overseas, so I would like you to find a product like this. I bought something in Tokyo, but I have a lot of luggage, so I would like it delivered to my home.
    We will deliver the products you purchase from our store to you anywhere in the world, according to your wishes.
    If you can't find the product you're looking for in our store, we'll have our fellow watchmakers from around the world search for it for you. Don't give up just because you can't find it, make your dream come true.

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Tax_Free_Japan_Watch_and_jewelry_dealer_Contvanou

Japan Tax Free Shop Tokyo

Japan Tax Free Shop Authorized Watch and Jewelry dealer Contévanou

More Information

History and Technology

Watch maintenance requires specialized skills not only for repairs and overhauls, but also for battery replacement. As an authorized dealer, we pledge to serve our customers with all our heart, based on our history and trust.