Legal notice
Seller: Contévanou Ikkokudo Co., Ltd.
Address: 151-0053, Shibuya-ku, Yoyogi 4-28-7, Nishi-sando Terrace E1 Contévanou
Phone number: 03-3299-8008
Email address: info@contevanou.com
Required fees other than the product price
Bank transfer fee when purchasing by bank transfer.
COD fee when purchasing by cash on delivery.
Credit card payment Fee when purchasing by installment payment.
Shipping fee required for product delivery.
Consumption tax 10%.
Application expiration date In principle, 5 days after order confirmation (automatic email sent to confirm order).
Defective products: We will replace or repair any initial defects that occur within 2 days of the product arrival date.
Sales quantity: No particular specification (set by product)
Product delivery time: We will ship within 3 business days after your order (payment) is confirmed.
If there is a delay due to bad weather, the delivery company's circumstances, or any other reason, we will notify you by email.
About returns, defective products, and cancellations:
Please note that we cannot accept returns or exchanges for the following products.
Returns and exchanges due to customer's circumstances.
Products that have been delivered more than 2 days ago.
If the product's accessories (box, warranty card, instruction manual) are defective or damaged due to customer's circumstances.
Products that have been used even once.
Products with adjusted bands.
Gift products
Products that have been damaged or modified due to customer's circumstances.
Products that we notified you at the time of your order that they cannot be returned.
Due to the nature of online sales, we are sorry, but we cannot accept returns for reasons such as "I did not look at the product details carefully" or "It is different from the image".
[Customer's reasons]
Differences in image, color differences from the monitor (as ordered), wrong order, etc.
If you have any questions before purchasing, please contact us. We will explain the exact product information.
Address: 151-0053, Shibuya-ku, Yoyogi 4-28-7, Nishi-sando Terrace E1 Contévanou
Phone number: 03-3299-8008
Email address: info@contevanou.com
Required fees other than the product price
Bank transfer fee when purchasing by bank transfer.
COD fee when purchasing by cash on delivery.
Credit card payment Fee when purchasing by installment payment.
Shipping fee required for product delivery.
Consumption tax 10%.
Application expiration date In principle, 5 days after order confirmation (automatic email sent to confirm order).
Defective products: We will replace or repair any initial defects that occur within 2 days of the product arrival date.
Sales quantity: No particular specification (set by product)
Product delivery time: We will ship within 3 business days after your order (payment) is confirmed.
If there is a delay due to bad weather, the delivery company's circumstances, or any other reason, we will notify you by email.
About returns, defective products, and cancellations:
Please note that we cannot accept returns or exchanges for the following products.
Returns and exchanges due to customer's circumstances.
Products that have been delivered more than 2 days ago.
If the product's accessories (box, warranty card, instruction manual) are defective or damaged due to customer's circumstances.
Products that have been used even once.
Products with adjusted bands.
Gift products
Products that have been damaged or modified due to customer's circumstances.
Products that we notified you at the time of your order that they cannot be returned.
Due to the nature of online sales, we are sorry, but we cannot accept returns for reasons such as "I did not look at the product details carefully" or "It is different from the image".
[Customer's reasons]
Differences in image, color differences from the monitor (as ordered), wrong order, etc.
If you have any questions before purchasing, please contact us. We will explain the exact product information.