Privacy Policy
Comptoine (Ikkodo Co., Ltd.) (hereinafter referred to as "Company") This privacy policy (hereinafter referred to as "Privacy Policy") applies whenever you access our website, regardless of whether you use our services and features. Therefore, by browsing or using this site, you consent to our processing of your information as described in this Privacy Policy. We respect your privacy and understand the importance of protecting your personal information. This Privacy Policy describes what personal information we may collect from visitors to this site, how we use such information, when we may share such information with third parties, and how we protect such information.
Information gathering
We collect personal information directly from you when you ( i ) visit, ( ii ) communicate with, or ( iii ) use the services offered by the Site (including, but not limited to, purchasing products). We may combine the information you provide directly online with information we receive from you offline for the purposes set out below.
Historical Data
Our processing programs necessary for the operation of the Site automatically and necessarily record behavioral data (whenever Internet protocols are used) that, in combination with other information, may enable you to be identified. Examples of behavioral data we may collect include the date and time of each access to the Site, the originating IP address, the pages viewed, and the sections or images of the Site requested. Such information is used solely to obtain statistical information about the use of the Site and to verify that the Site is functioning properly. We will not use the behavioral data to link it to other information about you or to identify you. Such information may be disclosed to the appropriate public authorities in accordance with their procedures in order to determine responsibility in the event of a crime against and/or through the Site.
personal information
Personal information is provided voluntarily by you when you interact with the Site, for example when you register for the Site or our newsletter, purchase a product, participate in a promotion through the Site, or when you request information or send a message to us. The personal information we collect and process may include, but is not limited to, your name, gender, place and date of birth, nationality, personal identification code, and contact details such as email address, telephone number, billing and delivery addresses. In addition, we may request additional information to verify your identity.
Purpose of information collection and processing method
We process your personal data (information that can identify you) for the following purposes:
- To administer your subscription to this site, newsletters or mailing lists
- To administer your purchases through the Site (including all sales and after-sales related activities such as, but not limited to, fraud prevention, product delivery, return management and customer support);
- To administer your participation in promotions or other offers or events organized through the Site;
- To tailor information to your personal preferences
- To respond to and manage your requests for information, questions or messages;
In addition, we may use your personal information for promotional, marketing and profiling purposes, namely market research, sending promotional materials and information about our products via email or related offers, as well as campaigns such as events, exhibitions, fairs, discounts, etc. that we organize or participate in. You may at any time contact us to opt out or to stop receiving promotional or commercial materials or information. We will retain your personal information only for as long as necessary to fulfil the purposes for which it was collected.
To take advantage of the services and features offered by this Site, you must submit personal information. If you decline to submit required personal information, you may not be able to access the requested services, products or information.
Submission of personal information used for marketing, promotion and profiling purposes is optional, and refusal to submit such information will not affect the availability of requested services, products or information. However, if you refuse to submit such personal information, we may refuse to allow you to participate in campaigns, etc. that we organize or participate in.
Storage of personal information
Your personal information will be accessible within our organization as necessary for use within our organization. Your personal information may also be provided to institutions, authorities, banks or financial institutions to comply with applicable contracts and laws. Your personal information may also be provided to experts, consultants, industry associations, companies within our group of companies, subcontractors whom we or our group companies entrust with processing information in connection with performance reports, professional and technical services and the purposes of use set out in this Privacy Policy, or wholesale clients, agents or intermediaries. These third parties will only be provided with the information necessary to perform their respective functions within the scope of the purposes of use set out in this Privacy Policy. Your personal information may also be provided as required by law, in response to judicial proceedings or requests by authorities, or to protect and defend the rights and property of our company and the Site.
cookie
This site uses cookies, small files that are sent to your computer or other access device and that we access on your future visits to the site.
We use the following types of cookies:
1. They are essential to enable you to browse the Site. Without these cookies, services offered by the Site (such as using your shopping cart or accessing your order history) cannot be provided.
2. They are used to evaluate and analyze how visitors use the Site (for example, site traffic, total sales through the Site, pages visitors go to most often and pages on which visitors receive error messages) in order to continually improve the Site and your shopping experience. All information collected by these cookies is in aggregate and anonymous form (even if transmitted to third parties) and cannot be used to identify you.
3. Although not necessary for the Site to function, they allow the Site to remember your choices and/or preferences (such as your username, language or the region you are in) in order to provide you with an enhanced, simplified and personalized experience.
4. Targeting and advertising cookies are used to deliver personalized advertising that is more relevant to you and your interests. These cookies may collect detailed information about your browsing habits through the Site, such as the products you click on and put in your shopping cart. These cookies allow us to personalize direct marketing communications (i.e. e-mails), limit the number of times you see an advertisement, or measure the effectiveness of our advertising campaigns.
5. Please note that if you share content from this Site through third party websites (i.e. social networking websites), you may receive cookies from those websites. We do not control the setting of such cookies, so we invite you to visit the relevant third party website for more information about such cookies and how to manage them.
You can disable cookies or delete cookies that are already on your device at any time by selecting the appropriate settings on your internet browser. Information on deleting or managing cookies is available at www.AboutCookies.org .
Please note that deleting or disabling cookies from this site may interfere with communication with this site.
Security of your Personal Information
We strive to protect the security of your personal information and to prevent it from being altered, damaged, destroyed or accessed by unauthorized third parties. We comply with security standards set out in applicable laws and regulations. We comply with and regularly update security standards, in particular with regard to our information systems and various technical, organizational and physical security measures and procedures that help protect your personal information.
In addition, our information systems and software programs are designed to minimize the use of personal information so that it is used only when necessary for specific purposes. While we maintain appropriate safeguards, we do not control all risks associated with the use of the Internet, so please be aware of the potential risks involved in the functionality and use of the Internet.
This Privacy Policy is provided solely for this Site and activities conducted by our Company, and does not apply to other websites. This Privacy Policy does not describe the information collection and disclosure policies of such third parties. We encourage you to review the privacy policies of such third parties.
Your rights
We strive to protect the security of your personal information and to prevent it from being altered, damaged, destroyed or accessed by unauthorized third parties. We comply with security standards set out in applicable laws and regulations. We comply with and regularly update security standards, in particular with regard to our information systems and various technical, organizational and physical security measures and procedures that help protect your personal information.
In addition, our information systems and software programs are designed to minimize the use of personal information so that it is used only when necessary for specific purposes. While we maintain appropriate safeguards, we do not control all risks associated with the use of the Internet, so please be aware of the potential risks involved in the functionality and use of the Internet.
This Privacy Policy is provided solely for this Site and activities conducted by the Company, and does not apply to other websites. This Privacy Policy does not describe the information collection and disclosure policies of such third parties. We encourage you to review the privacy policies of such third parties.
Your rights
You may at any time correct your registered personal information by logging in to the Site and accessing the "My Account" section of the Site. You may, subject to the law, request access, updating, correction, integration and, in some cases, suspension or deletion of your personal information. If you have difficulty correcting your personal information, please contact us by email.
Disclaimer
We may amend, change or update this Privacy Policy at any time. We encourage you to periodically review this Privacy Policy to stay informed of the latest privacy practices we have in place to protect your personal information. If you have any questions regarding this Privacy Policy, please contact us.
We use user identification cookies to provide you with a better service. By continuing shopping, you agree to the use of cookies.
privacy policy
Our company has established the following basic principles for handling personal information of our customers.
Compliance with laws and regulations
We will comply with laws and regulations and other standards regarding the protection of personal information. In addition, we will create our own basic regulations for the protection of personal information that conform to these laws and regulations and other standards.
Collection, use and provision of personal information
We will establish a management system for protecting personal information obtained through our business activities according to the nature of our business operations, and will handle the collection, use, and provision of personal information appropriately in accordance with the prescribed rules.
Safety management of personal information
We will manage your personal information appropriately and strictly, and take preventive and safety measures to prevent unauthorized access to personal information, as well as the loss, destruction, falsification, and leakage of information.
Continuous improvement regarding personal information protection
We will ensure that our executives and employees are aware of the importance of protecting personal information, and will implement, maintain, and continually improve our company regulations to ensure the protection of personal information.
Purpose of Use of Personal Information
In our business activities, which are primarily the sale and purchase of products, we use personal information to the extent necessary to achieve the following purposes.
Fulfillment of sales, purchase, and other contracts concluded between customers and our company
Contact with customers for business negotiations, meetings, etc.
Providing after-sales service for product returns and breakdowns
To send information about our company's business activities, such as events held by our company, product introductions, sales and purchases, etc.
Provision of personal information to third parties
We will not provide your personal information to a third party without your prior consent, except in the following cases:
When required by law
When it is necessary for the protection of a person's life, body, or property, and it is difficult to obtain the customer's consent
When it is particularly necessary for the improvement of public health or the promotion of healthy child development, and it is difficult to obtain the customer's consent
When it is necessary to cooperate with a national government agency, local government, or a person commissioned by them in carrying out duties prescribed by law, and obtaining the customer's consent is likely to impede the performance of said duties
When providing personal information or entrusting the handling of personal information to the extent necessary to achieve the purpose of use
When personal information is to be viewed by our tax accountant or accountant within the scope of our tax and accounting procedures.
When we determine that we should voluntarily provide personal information in response to a request from a supervisory authority, etc.
Other uses
We may record telephone conversations between us in order to ensure accuracy and to provide appropriate responses to our customers.
Regarding requests for disclosure, correction, suspension of use, etc. of personal information
If we receive a request from the person in question or their agent for "disclosure," "correction, addition or deletion," or "suspension of use or erasure" (hereinafter referred to as "disclosure, etc."), we will respond in accordance with the law and our company regulations. Please contact us.
After a certain period of time, we will dispose of it appropriately.
Revision of our information protection policy and procedures for requesting disclosure, etc.
In order to protect the personal information of our customers, in the event of changes to laws, regulations, or our company rules, we may revise our information protection policy and the procedures for customers' requests for disclosure, etc. Any unauthorized use of information on our website is prohibited.
This Privacy Policy was last updated on May 15 , 2020 .